Donnerstag, den 24.08.2017
miradlo-Versanddepot - Your German Delivery Address in Constance
What we do for you:
We collect your parcels and letters in your name to avoid high Swiss shipping costs and customs charges that are increased by many online shops.
All you have to do:
- Register yourself free of charge on our website and become a customer
- Order your goods, use our delivery adress and complete it with your user name
You do now have a personal account with an overview of all incoming deliveries as well as a list of all deliveries already picked up by you.
As soon as we have received your parcel we will inform you always by email and if desired by whatsapp, telegram, twitter, facebook...
Tuesday to Saturday from 8 to 23 o'clock you can come and pick up your deliveries.
Opening Hours
- Tuesday to Saturday from 8 – 23 o'clock
- exceptions like holiday can be found in News (German)
- Electronic payment or Cash in Euro or Swiss Franc
- Reachable without traffic jam out of town
- bus station in front of our door, more infos: bus info
- Disposal of packaging, free of charge
- Registration and status check of your deliveries, free of charge
Price List Delivery Address miradlo-Versanddepot
Please find our price list for delivery and storage as follows:
This is an example about how we calculate the price of your parcel:
- Dimension: length 55 cm | height 25 cm | width 45 cm
- Longest side: 55 cm
- Shortest side: 25 cm
- Calculation of costs: longest side 55 cm + shortest side 25 cm
- Result: 80 cm
- Result Parcel size for price calculation: 80 cm belongs to a parcel with size M
We calculate our prices in Euro, therefore, our prices in Swiss Franc may vary. Please see our terms and conditions (German) and our storage times.
| Type of Parcel | Size | Price in € | Price in CHF | Special Notes |
|---|---|---|---|---|
| Letter | up to 1cm height | 1.50€ | 1.90 CHF | |
| Protective Bag (Letter <2cm) < A4 | up to 2cm height < A4 | 2.50€ | 3.15 CHF | |
| Protective Bag (Letter) < A4 | up to 5 cm height < A4 | 3.00€ | 3.75 CHF | |
| Protective Bag (Letter) > A4 | more than 5 cm height or > A4 | 4.00€ | 5.00 CHF | |
| Parcel XS | < 30 cm | 3.50€ | 4.40 CHF | |
| Parcel S | < 50 cm | 4.00€ | 5.00 CHF | |
| Parcel M | < 80 cm | 6.00€ | 7.50 CHF | |
| Parcel L | < 100 cm | 10.00€ | 12.50 CHF | |
| Parcel XL | < 140 cm | 12.00€ | 15.00 CHF | |
| Parcel XXL | < 180 cm | 15.00€ | 18.75 CHF | |
| Parcel XXXL | < 240 cm | 20.00€ | 25.00 CHF | Parcels that need little less place than europallets |
| Carpets, rolled goods, max. length | > 180 cm < 310 cm | 20.00€ | 25.00 CHF | |
| Two-wheeler | 20.00€ | 25.00 CHF | e.g. bicycles | |
| Half a europallet | approx. 80*60cm | 20.00€ | 25.00 CHF | |
| Europallet | 80*120cm | 25.00€ | 31.25 CHF | |
| car wheels, set (4 pieces) | 25.00€ | 31.25 CHF | one set of car wheels | |
| Special Size ap. 2 euro palettes | > 1,5 euro palette | 40.00€ | 50.00 CHF | Shippings greater than one euro palette |
| Charges | Prize in € | Prize in CHF | Special Notes |
|---|---|---|---|
| sms notice | 0.50€ | 0.65 CHF | Price per notification |
| Phone message | 1.00€ | 1.25 CHF | Price per notification |
| sms notice | 0.50€ | 0.65 CHF | Price per notification |
| Cash on delivery (COD) charge | 5.00€ | 6.25 CHF | Only if announced and prepayed, same will be charged for deliveries with identification proof. |
| Phone message | 1.00€ | 1.25 CHF | Price per notification |
| Cash on delivery (COD) charge without advanced notice | 10.00€ | 12.50 CHF | We only accept unannounced COD in special cases for well-known customers but with an extra charge only. |
| Cash on delivery (COD) charge | 5.00€ | 6.25 CHF | Only if announced and prepayed, same will be charged for deliveries with identification proof. |
| Investigation charge | 5.00€ | 6.25 CHF | If receiver cannot be identified clearly we charge extra costs for our investigation time. |
| Cash on delivery (COD) charge without advanced notice | 10.00€ | 12.50 CHF | We only accept unannounced COD in special cases for well-known customers but with an extra charge only. |
| Pallet disposal charge | 5.00€ | 6.25 CHF | |
| Investigation charge | 5.00€ | 6.25 CHF | If receiver cannot be identified clearly we charge extra costs for our investigation time. |
| Flat Charge | 5.00€ | 6.25 CHF | Flat charge for storage costs |
| Pallet disposal charge | 5.00€ | 6.25 CHF | |
| Flat Charge S | 2.50€ | 3.15 CHF | Flat charge for storage costs |
| Flat Charge | 5.00€ | 6.25 CHF | Flat charge for storage costs |
| Return shipments D without labeling - DHL | 5.00€ | 6.25 CHF | Return shipments without labeling in Germany can be sent via our parcel shop but we have to collect this extra charge plus shipping costs, if we have to readress the shipment. |
| Flat Charge S | 2.50€ | 3.15 CHF | Flat charge for storage costs |
| Return shipments without labeling, EU, DHL | 8.50€ | 10.65 CHF | Return shipments without labeling for other countries can be picked up by DHL but we have to collect this extra charge plus shipping costs. |
| Return L to palett | 15.00€ | 18.75 CHF | We accept return pallets or other shipments, but we charge storage costs for shipments >= size L. |
| Return shipments without labeling | 8.50€ | 10.65 CHF | Return shipments without labeling can be picked up by DHL but we have to collect this extra charge plus shipping costs. |
| Forwarding charges to Switzerland | 15.00€ | 18.75 CHF | It is exceptionally possible to forward your parcel to Switzerland but because of our extra work we have to collect this extra charge plus shipment costs. |
| Return L to palett | 15.00€ | 18.75 CHF | We accept return pallets or other shipments, but we charge storage costs for shipments >= size L. |
| Forwarding charges to Switzerland | 15.00€ | 18.75 CHF | It is exceptionally possible to forward your parcel to Switzerland but because of our extra work we have to collect this extra charge plus shipment costs. |
| Return shipments with labeling | free of charge | Return shipments without labeling can be picked up by DHL but we have to collect this extra charge plus shipping costs. | |
| Shipments that cannot be stacked | Shipments that cannot be stacked, e.g. buckets or something similar, are charged with at least 100 cm height plus length. | ||
| Extra weight | free of charge | no additional fee for heavy shipments | |
| Disposal of packaging for parcels | free of charge | all sizes | |
| Notification by email | free of charge | as well for twitter, Whatsapp & Co | |
| Parking | free of charge | Free car parking nearby, we can provide a trolley for the transportation to your car. Parking in front of our door is possible for big deliveries. | |
| Customer registration | free of charge | Online status request free of charge for customers |
Storage costs for miradlo-Versanddepot parcel service
Our prices are valid for parcels up to size L, that are picked up within one week (6 open working days of miradlo-Versanddepot). For bigger shipments up to half a europallet prices are valid for two days only. For shipments bigger than half a europallet our prices are valid for a pick up on the delivery day only.
- Parcels up to size L
- storage time: 1 week (6 working days)
- additional costs from the 7th day on
- storage costs: we impose an additional charge of 1/5 of the original delivery price for every further day.
- Parcels size XL and XXL ( >100cm)
- storage time: 5 days (5 working days)
- additional costs from the 6th day on
- storage costs: we impose an additional charge of 1/4 of the original delivery price for every further day.
- Parcels size XL and XXL ( >140cm)
- storage time: 3 days (3 working days)
- additional costs from the 4th day on
- storage costs: we impose an additional charge of 1/2 of the original delivery price for every further day.
- Shipments like carpets (length >200cm)
- storage time: 2 days (2 working days)
- additional costs from the 3rd day on
- storage costs: we impose an additional charge in the amount of the original delivery price for every further beginning day.
- Shipments up to half a europallet
- storage time: 2 days (2 working days)
- additional costs from the 3rd day on
- storage costs: we impose an additional charge in the amount of the original delivery price for every further beginning day.
- Shipments bigger than half a europallet
- storage time: none, pick up has to be exactly on the delivery day
- additional costs from the first following day on
- storage costs: we impose an additional charge in the amount of the original delivery price for every beginning day.
Any possible exceptions of our prices can of course be discussed in advance. Later price adjustments are not possible. This is also valid for storage costs. Therefore, please contact us immediately after you have received our delivery message if you are not able to pick up your goods within the agreed storage time. Even then we will try to find a solution.
FAQ and Answers Regarding Delivery Address Germany – Invoice Address Switzerland
Information about Import Conditions into Switzerland can be seen in Eidgenössische Zollverwaltung EZV (German).
Information about Export Conditions from Germany can be seen in Deutscher Zoll (German).
Questions about the refund of Value-Added-Tax (VAT) (Mehrwertsteuerrückerstattung) always have to be cleared with the seller in advance. You can find more information about the refund of VAT in our blog (German): Wie funktioniert die Mwst-Rückerstattung in einem Onlineshop?.
Some questions regarding our Versanddepot are given in our AGB, i.e. general terms and conditions (only in German).
Information about storage times and storage costs:
it is absolutely important to indicate the correct delivery address. Depending on delivery services we do also receive incorrect addressed deliveries. However, if you miss to indicate 'miradlo-Versanddepot' or a wrongly written house number a return to sender is possible.
If the user name is written wrongly we receive the parcel but are not able to inform you as we do not know to whom it belongs. Therefore, we have to open the parcel to find out if documents inside can give us the necessary information. But sometimes there aren't even documents inside.
Some senders do not use the originally indicated delivery address and only parts of the user name. In case of unusual names we are anyway able to find the related recipient. For common names we ask all customers with same (first) name if they are the receiver of the delivery. A wrong address or user name always leads to a delay in informing the receiver about an incoming parcel.
Delivery address (Lieferadresse), dispatch address (Versandadresse), border parcel (Grenzpaket), dispatch depot (Versanddepot), parcel service (Paketservice)?
We will help you with all questions about each single term.
German receiver addresses for Swiss people, do have our German address as delivery address but the home address of the Swiss customer as invoice address. Therefore, the term Grenzpaket (border parcel) is frequently used because the parcels are addressed transnationally.
Tips for all topics around the delivery address are given in our blog Lieferadressen-Tipps (German).
Register free of charge to use the delivery address miradlo-Versanddepot
Register yourself free of charge and become a customer ⇒ you do now have a personal account with an overview of all incoming deliveries as well as a list of all deliveries already picked up by you.
How to Use miradlo-Versanddepot Konstanz as delivery address
Please use the following delivery address:
- miradlo user name
- Wollmatinger Str. 23
- D- 78467 Konstanz
Please take care, the following version must not be used if you have just one line in address form: e.g. miradlo-Versanddepot z.H. Benutzervorname Benutzernachname does not work. Printers will shorten it to just "miradlo-Versanddepot z.H." in theses cases we don't know to whom the parcel belongs.
- miradlo-Versanddepot
- to user name
- Wollmatinger Str. 23
- D- 78467 Konstanz
(Invoice address usually is your postal address in Switzerland) .
User Name as Part of The Delivery Address
User name usually is your first name and surname, e.g: Thomas Müller or Maria Schmid. You choose your user name yourself during the registration process. Sometimes the name you would like is already in use. In this case please choose a variaton, e.g:
- Your first name and surname is:
- Maria Müller
- example user names:
- Maria Müller
- if the name is already in use, choose something like:
- Maria A. Müller
- Maria Agathe Müller
- Mariele Müller
- Maria Müller-Mayer
- Maria Blümchen Müller
- You can use the user name you like, as long as you choose a name which is unique for our system.
Further Questions? Contact to miradlo-Versanddepot
Please send us an email to:
versanddepot@miradlo.de
Of course, you can also use our contact form.
miradlo-Versanddepot
- Wollmatinger Str. 23
- 78467 Konstanz
- way to miradlo
- versanddepot@miradlo.de
- Tel. +49 75 31 / 95 94 97
- Fax +49 75 31 / 95 94 91
- Mobil +49 151 / 61 71 31 86
Please be aware that not all of our staff understand and speak English very well. The safest way to get an answer in English, is writing us.
miradlo-Versanddepot is using social media
You use twitter, facebook, whatsApp, google+ or a status.net-instance? Of course, we also answer you on this channels:
-
miradlo Versanddepot on twitter
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miradlo Versanddepot on status.net
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miradlo Versanddepot on facebook
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miradlo Versanddepot on google+
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miradlo Versanddepot on whatsapp: +49 151 / 61 71 31 86 -
miradlo Versanddepot on telegram: +49 151 / 61 71 31 86
You would like to reach us by another channel? Please let us know, we would be glad to add another way to contact us.
Way to miradlo-Versanddepot, Konstanz
The map shows where you find miradlo, Wollmatinger Straße 23, Konstanz.
ÖPNV (public transport) how to come via bus and train to miradlo-Versanddepot
To reach us via public transport (ÖPNV Öffentlicher Personen-Nah-Verkehr) use the bus 2, 3, 12 and 12/3 to the bus station Bismarcksteig. The bus schedules of Konstanz you will find on the website of Stadtwerke Konstanz. During the day every 5 minutes a bus starts and arrives.
...more questions? Delivery address, parcel service, border package, postal address, invoice address...
May be some of our German information helps as well, then see our blog: Lieferadressentipps. If you have questions do not hesitate to contact us. Please be aware that not all of our staff understand and speak English very well. The safest way to get an answer in English, is writing us.